At MIORAH, a venture of Shikshapatri Retail LLP, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our return and exchange policy.

Return Policy

You have 3 days from the date of delivery to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please ensure that all tags and labels are intact.

Exchange Policy

If you would like to exchange your item for a different size, colour, or style, you have 7 days from the date of delivery to initiate an exchange. The item must be unused, in the same condition that you received it, and in its original packaging. Please ensure that all tags and labels are intact.

How to Initiate a Return or Exchange

1. Contact Us: Email our customer support team at [your email address] within the specified return or exchange period.
2. Provide Details: Include your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
3. Receive Instructions: Our team will provide you with instructions on how to send the item(s) back to us.

Shipping

You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your return, we will inspect the item(s) and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Non-Returnable Items

Certain items are not eligible for return, including:

• Sale items
• Gift cards
• Customised or personalised items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [your email address] with your order number and details of the product. We will arrange for a replacement or a refund.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us here: https://miorah.co.in/contact